RETURN policy.

Thank you for choosing Jadora’s Child Publishing! We pray that our books, journals, and products help you to enhance your spiritual journey. We strive to provide you with high-quality items that reflect our commitment to faith and inspiration. Please carefully review our return policy below.

Return Policy:

1. No Returns:

We regret to inform you that we do not accept returns on any items. Due to the nature of our products and the personalized nature of many of our books and journals, we are unable to offer refunds once a purchase has been made. We appreciate your understanding in this matter.

2. Exchanges for Damaged Items:

In the rare event that you receive a damaged item, we will gladly exchange it for you. To be eligible for an exchange, please follow these steps:

Notify Us Within 7 Days:

  • Please contact our customer service team within 7 days of receiving the damaged item. You can reach us at info@lielamariefuller.com or through our Contact Us page on the website.

Provide Necessary Information:

  • When reaching out, include your order number, a description of the damage, and clear photographs of the damaged item. This information will help us assess the situation promptly.

Approval Process:

  • Our team will review your request and notify you of the approval or rejection of your exchange. If approved, we will provide you with instructions on how to return the damaged item.

Return Shipping:

  • Once your exchange is approved, please return the damaged item in its original packaging. We will cover the return shipping costs.

Replacement Item:

  • Upon receiving the damaged item, we will promptly send you a replacement. If the exact item is no longer available, we will offer an alternative or issue a store credit.

3. Additional Information:

- Please note that personalized items cannot be exchanged unless they are damaged during shipping.

- We recommend inspecting your order upon receipt to ensure the items are in good condition.

- Any items returned without prior approval will not be eligible for exchange.

Contact Us:

If you have any questions or concerns about our return policy, please feel free to contact our customer service team at info@lielamariefuller.com or visit our Contact Us page.

Thank you for your understanding and continued support.

In His grace,

Liela Marie Fuller

Jadora’s Child Publishing

lielamariefuller.com